We usually think of goals in terms of what we can count, a number reached or how quickly we can do something. As important, and possibly less commonly used, are goals to learn new behaviours and skills needed by the team.
🔶 Behaviours and actions the team need to adopt
🔶 Ways of working together the team needs to embrace
🔶 Skills all individuals need to learn
When you to set team goals that focus on learning, those based on productivity are more likely to be achieved, but there are other significant benefits too:
✅ Behaviours not being role modelled are often a reason for goals not being achieved and plans failing.
✅ Focusing on behaviours and skills can also make it easier to manage change.
✅ It improves team working.
✅ Supporting personal development for everyone can improve staff retention and motivation.
✅ It helps create a learning culture and promote the importance of continual improvement.
If you want to give your team some learning goals try this:
1️⃣ Align them to the behaviours and skills needed to achieve the practice,PCN or organisational goals.
2️⃣ Assess what new behaviours, skills, and knowledge are needed to fill gaps, support succession and drive improvement.
3️⃣ Make learning a part of the day’s work, with an emphasis of learning while working.
4️⃣ Involve the team in setting the learning goals and how they’re achieved.
5️⃣ Make learning continuous and when the goals are achieved encourage the team to set their new goals.
Last, but not least, always make the achievement of goals a time for recognition and celebration.
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